Start with the club basics
Prepare club details, public profile content, staff responsibilities, package fit, and onboarding priorities before inviting people in.
Club operations help
Club dashboard reference for running the private side of your club
Use this guide to understand what belongs in the private club dashboard, what can be shown publicly, and what to prepare before launch.
For Club authorities, club officials, coaches, treasurers, secretaries, and operations volunteers.
Reference overview
Start with the areas people ask about first.
Organise players, parents, and staff
Keep member records, parent-child links, club officials, coaches, teams, groups, and access responsibilities in the right signed-in areas.
Plan the work a club repeats every week
Use the private dashboard for sessions, events, attendance, availability, messages, requests, and the admin that supports them.
Handle money and development carefully
Invoices, online payment routes, receipts, and AI-assisted performance tracking are confirmed and explained during setup.
Suggested path
A practical club launch path
Most clubs do not need every area on day one. The strongest launch is usually staged around the club work that already causes the most pressure.
- 1PrepareGather club details and launch prioritiesConfirm sports, teams or groups, venues, contact routes, who manages the dashboard, and what public information is ready.
- 2ConfigureSet up the dashboard before inviting usersCreate the essential club areas first: staff access, people records, groups or programmes, public profile content, and any finance or progress features.
- 3InviteUse official club linksSend parents, players, and officials through clear club-branded signup or signin paths so they know which club journey they are joining.
- 4OperateRun weekly club work from one placeUse the dashboard for planning, attendance, availability, messages, requests, invoices, payments, reports, and publishing updates.
- 5ReviewImprove with evidenceReview reports, payment state, attendance, feedback, public profile content, and performance tracking when your club uses those features.
Reference areas
Use these areas to understand what belongs where.
Public profile and publishing
The dashboard can power the club profile that visitors see. Publish only approved public information.
- Club identity and contact details
- Sports, activities, venues, and social links
- Media, sponsors, news, and public calls to action
Private club operations
The dashboard is where authorised club users manage private operational work away from public pages.
- Setup Hub and readiness work
- Players, parents, officials, teams, and groups
- Planning, attendance, availability, requests, and communication
Roles and access
Club leaders can delegate work without sharing one general login or exposing areas unnecessarily.
- Club authorities and officials
- Coach, treasurer, secretary, and volunteer responsibilities
- Role-aware access to dashboard areas
Payments and invoices
Confirm finance workflows during onboarding so your club understands provider setup, responsibilities, and parent experience.
- Group or project invoices
- Payment records and receipts
- Online payment routes when your club uses them
Player development
Progress and performance information can support better coaching conversations, but it belongs in the right signed-in areas.
- Training feedback and reflection
- Performance reports when your club uses them
- Private visibility for players, parents, and authorised staff
Reports, exports, and history
Operational records help leadership understand what is happening without rebuilding reports manually.
- Reporting and exports where available
- Archive and history for accountability
- Support-ready records when something needs checking
Data boundaries
What stays out of public pages
Your public profile helps people understand the club while private records stay protected in signed-in areas.
- Member, parent, child, player, medical, payment, and internal staff records stay in signed-in areas.
- Messages, roles, permissions, invoices, receipts, and operational reports are not public profile content.
- If a club is not ready to publish sponsors, media, news, or contact details, the public profile can hide those sections rather than show empty blocks.
Common questions
Quick answers from this guide.
These answers are kept short for public use. For anything specific to your club or account, use support with the club name and account email.
What belongs in the club dashboard?The dashboard is for private club operations, not public marketing content alone.View answerHide answer
The club dashboard is the signed-in area for setup, staff access, member work, parent/player records, programmes or activities, communication, payment preparation, invoices, performance information, and public publishing controls when those features are part of your club setup.
- 1Use setup areas to prepare club records and public information.
- 2Give staff access based on real responsibility.
- 3Keep private records inside signed-in dashboard and profile areas.
How is the public club profile different from the private dashboard?The public profile is for approved club information. The private dashboard is for club operations.View answerHide answer
The public profile is the club-facing page that visitors can open without signing in. The private dashboard is where authorised club users manage setup, staff access, members, communication, payments, publishing, and other operational work. The two areas work together without exposing private dashboard records publicly.
- 1Use the public profile to show approved club identity and updates.
- 2Use the dashboard for private operational work.
- 3Check public pages after publishing to make sure only intended information appears.
What can a public club profile show?A public club profile can show approved club information while private club records stay inside signed-in areas.View answerHide answer
A public club profile can show club identity, cover and profile images, activities, locations, public contact details, social links, media, sponsors, news, and public calls to action where the club has added and published that information. It is designed for anonymous visitors, parents, players, and sponsors to understand the club safely.
- 1Use the public profile for information the club is happy to publish.
- 2Keep private member records, payments, messages, roles, and internal notes inside signed-in areas.
- 3Update public content from the club dashboard or agreed publishing workflow.
How does staff access work?Staff use their own accounts with access that matches their club responsibility.View answerHide answer
A club may have different responsibilities for administrators, coaches, treasurers, secretaries, and volunteers. MySportsHive helps your club give each person access to the areas they are responsible for without sharing one general login or exposing information unnecessarily.
- 1Decide who is responsible for each area of club work.
- 2Give each person their own account.
- 3Review access before launching member management, communication, payment, or public publishing workflows.
Are online payments and invoices available?Payments and invoices can be part of the club workflow when they are prepared during onboarding.View answerHide answer
MySportsHive can support payment and invoice-related workflows when they are included in a club setup. Before live payment workflows are used, MySportsHive confirms package fit, provider setup, responsibilities, fees, parent experience, and support process with the club.
- 1Discuss payment and invoice needs during the demo.
- 2Confirm who in the club is responsible for payment setup and follow-up.
- 3Confirm whether parents receive payment links, invoices, or account prompts.
- 4Launch payment workflows only after setup has been confirmed.
How does performance tracking help a club?Performance tracking can help clubs organise player development information and support better coaching conversations.View answerHide answer
When a club uses performance tracking, MySportsHive can help coaches record and review player development information in a more organised way. AI-assisted performance tracking can support coaches by helping them review patterns and progress, but it supports human coaching decisions rather than replacing them.
- 1Confirm during the demo whether performance tracking is part of the club launch.
- 2Decide which coaches or officials will manage performance information.
- 3Explain to players and parents what information they can see where appropriate.
- 4Keep sensitive or private player details inside signed-in areas.
What information is public and what stays private?Public club pages show published club information. Personal, payment, and operational records stay in signed-in areas.View answerHide answer
Public club pages show only information intended for visitors, such as approved club details, images, sponsors, media, activities, news, and contact links. Private records such as member details, child/player data, payment information, messages, roles, permissions, and internal club work stay inside signed-in dashboard or profile areas.
- 1Use public pages for approved club information.
- 2Use signed-in areas for personal, operational, payment, and performance information.
- 3Report unexpected public information to MySportsHive support as soon as possible.
Who is responsible for public club profile content?Clubs choose and manage the public information they publish, while MySportsHive can help with platform or privacy concerns.View answerHide answer
A club is responsible for the public information it chooses to publish, including club details, contact routes, venues, media, sponsors, partners, news, and updates. Contact the club first for club-specific corrections. Contact MySportsHive support if something appears to expose private information, creates a platform issue, or needs a public content review.
- 1Contact the club directly for normal public content corrections such as a venue, time, sponsor, or contact detail.
- 2Contact MySportsHive support if public content appears to expose private member, child, payment, message, role, or staff information.
- 3Include the club name, public page link, and the section that needs review.
What does a club need before launch?A smoother launch usually starts with clear club details, staff responsibilities, parent/player needs, and public profile content.View answerHide answer
Before launch, your club needs a clear view of who will manage the dashboard, which staff members need access, what parent and player journeys are required, what public club information will be shown, and whether payments, invoices, migration, or performance tracking are part of the first release.
- 1List the people who will manage the club dashboard.
- 2Prepare public club details such as contact information, sports, venues, activities, sponsors, and images.
- 3Confirm whether parents, under-16 players, invoices, online payments, or performance tracking are needed at launch.
- 4Raise migration or custom setup needs before inviting users.
Need help with a real club or account?
Send the team enough context to find the right route.
For club adoption, include club size, role, package interest, migration needs, and payment requirements. For account support, include the club name, email address used, expected role, and the link or page that caused the problem.
Book a demoFor clubs reviewing package fit, onboarding, migration, payments, performance tracking, and launch timeline.Contact supportFor account links, profile access, missing club areas, demo questions, or product support.View pricingFor Starter, Club, Club Plus, and Custom package comparison.Sign inFor users who already have a MySportsHive account.